We ship out from our warehouse in Crystal Beach, Texas within 48 hours from the moment you place your order!

We know no one likes to pay for shipping! So we offer it FREE on all orders over $99! Otherwise it's just an easy flat rate of only $6.95!

We also offer pickup (just choose this option at checkout) at our storefront in Crystal Beach, Texas during business hours! Just place your order and when it's ready for pickup (within 1 business day), you'll get an email letting you know!

Free Local Delivery within 5mi of storefront. (Choose option at checkout.)

If anything is incorrect, missing or damaged upon arrival. Please let us know right away (please check your items within 7 days of receipt) by emailing us at info@shopthesaltymermaid.com or use the contact form here on our website!

Returns must be requested and post-marked to us within 14 days from your date of purchase.

Your item/s to be returned must be in new condition (tags still attached, no odor, pet hair or other user damage/wear/tear)

Returns are eligible for store credit only.

Items that are final sale and cannot be returned: accessories and other non-clothing items, intimates, leggings, sale/clearance items (or any item discounted 30% or more from full retail price)

Shipping charges (original and return) are the customer’s responsibility.

Review the requirements above and make sure your return qualifies! If so, email us at info@shopthesaltymermaid.com (or use the contact form here on our website) to initiate your return.